The Future of Memory

As long as technology continues to shorten our memory it will remain valuable. 

Any concerted effort to get better at hitting the ‘off’ button and walking away pays high-value dividends in life, love, productivity and humor.

The driving force behind all technological invention is the premise that, “technology can do things better than humans”. That may be true if the neo-technologists are looking to build cooperative technologies but what about competitive ones. Baked into the premise are competitive presumptions, one we cannot do for ourselves, that’s demoralizing and two that we should be replaced. It seems technologists are claimi9ng to know the mind of the superior way, the path that will free our selves from these earth-bound limitations. Let me think, where have I heard that before?

This would support the main thesis that we should be asking, more importantly who’s going to build the technologies? Besides the obvious Ouroboros situation created by such egotistical nonsense I don’t believe technology itself is insidious, though it has been proven to be an effective tool for those who are. The technologists are making a classic blunder, trying to remove humans from the equation. 

Technologists are not unlike many others driven by their egos over the centuries. In our case, in this time, creating a machine that can replace a human is so sought after the seekers do not realize they’re working to replace themselves, truly a slave’s journey.

There is another side I would like to share, another side you never see. I believe technology needs humans. I believe technology is lost without us. I believe technology is lonely. It’s like the kid who’s relatively new and wants to fit in, trying to get along with everyone. Awkward and jittery, like the kid who laughs too loud at his own jokes and thinks someone else’s pain is a chance to gossip. The kind of kid who despite the boasting is constantly receiving praise and amazement from every direction, hailed and lauded over without ever having to struggle to earn a place, face its checkered reputation or achieve a sense of worth among others. 

We all know where this kind of imbalanced relationship leads. When despair brought on by excessive loneliness is the format new truths must be continually created so that the false front, the empty core remains out of sight. In fact if you were to see the type of life technology lives it would flat out break your heart. A one room, below ground apartment, heavy motel drapes drawn, strewn with piles of unfinished notions, unresolved intentions and the combined smells of mismatched secondhand furniture that have built up cleaning solvents of every kind. 

We have all felt and witnessed how technology has distorted our ideas of work, connecting, friendships, communicating and sharing. I would argue that to a great extent technology has distorted our understanding of ideas themselves. Once tech firms realized the problem with the internet was you have to go home to use it they built an operating system into cell phones. They behaved as though they were gifting us access to the world by putting a computer in our pockets.

Imagine if a Cuisinart food processor or a Dyson vacuum were to be built on such undelivered promises. Imaging if a car company said, “Listen, we know the brakes aren’t working so well but next month we’re coming out with a brake upgrade that’ll really stop your car”. They’d continue, “… by the way it doesn’t go on all roads but don’t worry we’ve placed signs so you know which roads to take”. We wouldn’t put up with that for a second.

We are the ones who’ve given technology a pass that we would never allow other makers of products to get away with. Tech companies put out products that are unfounded and untested, except by the already converted and people can’t stop talking about them. So why the pass, why are we so willing to let them off the hook? Are we so enamored, so seduced by technology that we just want to own the latest? Are we afraid we’ll get left behind, called old fashioned, miss out out on being part of the ultra-connected? I would answer yes, yes and yes. 

If one stops to think about it for a moment and recall the not too distant memory of having original thoughts and feelings with decisions appearing from within as genuine emotion, well, suddenly the phone with the computer in it seems silly, self aggrandizing and at its best an entertaining distraction.

David Moore dmoore@zero-nine.com

 Website: www.zero-nine.com

Transform Your Team’s Creativity: Discover Nine Game-Changing Approaches for Lasting Innovation

INTRODUCTION

INSIGHTS
In today’s rapidly evolving landscape, relying solely on data, customer feedback, and industry expert opinions can sometimes hinder progress as much as it informs it. The effectiveness of these sources largely depends on the depth of experience you and your teams possess regarding the topic at hand. Rather than confining your insights to data analysis, consider the power of unfiltered observations. What are people saying when you’re not around? What narratives are shaping your culture, sector, or niche? If you're dependent on customer feedback alone, you may have already moved beyond the crucial insights stage and fallen behind in truly understanding your audience.

Instead of deferring to external expert opinions, invest time in crafting your unique perspective. Ask yourself, “What distinguishes the experience our product or service offers that people recognize as uniquely ours?”

UNCERTAINTY
Despite decades of witnessing both financial and personal successes, it’s astonishing that we still grapple with the concept that "not all variables can be controlled or predicted." Attempting to eliminate uncertainty is akin to trying to prevent the sunrise—it's an inherent part of decision-making. While we may not be able to eradicate uncertainty, we can manage it effectively through one vital skill that often goes underappreciated: understanding.

Whether the uncertainty arises from human behavior, product performance, service delivery, or technological innovation, comprehending the nature of these elements and their behaviors is essential.

REFLECT AND ADAPT
Reflection is frequently overlooked in fast-paced environments. Take a moment to consider: Should your teams be engaging in more frequent reflection? When a project concludes and new work beckons, pausing to reflect and adapt can feel unrealistic.

Our brains naturally resist revisiting past experiences, particularly when they involve acknowledging shortcomings or missteps. We often prefer to focus on our successes, which reinforces a bias toward being "right." Yet, one of the most effective ways to enhance core skills—such as communication, collaboration, and follow-through—is through structured reflection and adaptation. 

Nine Approaches to Maximizing Creativity

1. Go From Design Thinking to Design Doing

·       Experience the Experience: Creativity flourishes when you go beyond just theorizing—immerse yourself fully in the user experience. Become the end-user and walk through each interaction with your product or service. This hands-on perspective leads to richer insights that theoretical frameworks alone can't provide.

·       Design Doing: Move from abstraction to creation. Treat every aspect of the project—data sets, roadmaps, workspaces, and communication tools—as essential design components. It's about applying design thinking principles to real-world execution.

·       You Are the Customer: Experience the journey as your customers do, from inception to unboxing. This customer-centric approach refines your intuition, making your creative output more aligned with real-world needs.

2. Fighting Inner Creative Battles

·       Forms of Resistance: Creative resistance can be sneaky and take any form—distractions, overthinking, or self-doubt. Acknowledge these forms and develop strategies to work through them. Understanding how resistance manifests helps diminish its power over your creativity.

·       Overthinking: The brain, as a problem-solving machine, will always search for flaws. Addressing and quieting that inner dialogue allows for more freedom in your creative process, encouraging forward momentum.

·       Creating Space: Creativity needs room to breathe. Protect time and mental space to cultivate and explore ideas freely. This fosters deeper thinking and nurtures innovation.

3. Dynamics and Beliefs

·       More Culture, Less Strategy: Focus on building meaningful cultural connections around your ideas. Strategies can always be adjusted or optimized, but culture resonates on a deeper level, fueling creativity with more lasting impact.

·       More Stories, Less Charts: Stories engage and resonate with people far more than data points. When you communicate an idea, try to express it through narrative or experiential formats that people can connect with emotionally.

·       Raw Talent vs. Learned Skills: Embrace your natural creative talents. While honing learned skills is important, acknowledging and utilizing your innate abilities brings a different dynamic to your work.

4. Innovation & The Future

·       Start at the End: Picture the finished product and its impact on the world before you even begin. This method sharpens focus and ensures your team’s energy is directed toward an impactful goal.

·       Consider What’s Coming After What’s Coming Next: While everyone else is focused on the "next big thing," think further. Anticipate the changes that will follow and consider how your innovation will evolve.

·       Evolutionary vs. Revolutionary: How much innovation can your audience handle? Some ideas need to evolve slowly, while others can be more radical. Understanding your market's capacity for change helps guide your creative process.

5. Inspiration or Motivation

·       You Can’t Innovate: True innovation is only recognized in hindsight. Focus on doing good work and allowing it to evolve rather than forcing the notion of innovation.

·       Personal and Professional Overlap: There is creative energy in finding balance and overlap between personal passions and professional work. Harness this synergy to generate authentic and impactful outcomes.

·       Goal-Oriented Behavior: Too many goals can overwhelm the creative process. Sometimes, the absence of rigid objectives allows for more organic and spontaneous breakthroughs.

6. Teams and Teamwork

·       Collaboration: True collaboration means questioning and supporting in equal measure. Both pushing and pulling are essential to the creative process, allowing ideas to be refined in healthy ways.

·       Contribution and Commonality: Creativity thrives in groups where diverse perspectives align toward a shared goal. Encourage team members to view challenges from multiple angles for richer solutions.

·       Self-Mentorship: Instead of relying on external validation, take time for self-reflection. Cultivate personal knowledge and trust your instincts. This independence fosters creativity.

7. Performance Markers

·       Accelerant or Inhibitor: Every project dynamic can either fuel or inhibit progress. Asking whether each input serves as an accelerant or inhibitor can help trim unnecessary complexities and keep the creative process streamlined.

·       Complexity and Stress: Creativity thrives on complexity but struggles under stress. While complexity can spark innovation, managing stress levels ensures that complexity doesn't become a barrier.

·       Crisis and Renewal: Often, what seems like a creative crisis is actually an opportunity for renewal. Breakdowns can lead to breakthroughs when you view challenges as opportunities for growth.

8. Communication and Presenting

·       Visual Communication: If your message isn't landing, the issue may lie in how it's being visually communicated, not the content itself. Refine your visuals for maximum clarity and impact.

·       Listening to Build Consensus: Communication isn’t just about expressing ideas; it’s about listening deeply for feedback and ensuring alignment across your team or audience.

·       Designing Presentations: Tailor your message to your audience—whether it's directors, engineers, or CEOs. Each group brings different priorities and perspectives, so adapt your communication style accordingly.

9. Reflect, Adjust, and Adapt

·       Taking the Time: Although it’s challenging to make time for reflection, it’s crucial for sustained creativity. Reflecting on completed work allows for meaningful learning and growth.

·       Look for the "What If" Scenarios: Revisiting how a project could have been improved is often uncomfortable but necessary. Engage in this reflection to surface "what if" moments that can fuel better creative decisions moving forward.

·       Adjusting and Adapting: Use reflection sessions to not only improve technical skills but also to hone your team’s communication, collaboration, and overall creative mindset. Focus on avoiding "scorecard thinking"—not everything needs to be about metrics.

The Upshot:

Creativity is not just an innate talent; it's a skill that can be nurtured, developed, and amplified through intentional practices and insights. The journey toward maximizing your creative potential is a unique and transformative experience, one that can lead to groundbreaking ideas and innovative solutions.

Next Step:

 If you're ready to take the next step in your creative journey and explore how targeted consulting and tailored coaching can help you unlock new levels of creativity and collaboration, I invite you to reach out.

Together, we can navigate the complexities of your creative process and cultivate a mindset that embraces innovation, resilience, and success.

David Moore dmoore@zero-nine.com

Website: www.zero-nine.com